THE DIAGNOSTIC
THE
BUSINESS
HEALTHCHECK™
The diagnostic that tells you what's actually breaking down — and what it's costing you.
THE PROBLEM
YOUR BUSINESS
IS PERFORMING.
BUT IT'S WORKING
HARDER THAN
IT SHOULD.
Most businesses that come to Laura Joy aren't in crisis. They're functioning - on paper. The results are there. The team is capable. But something isn't right, and everyone can feel it.
Decisions take too long. The wrong people are carrying the weight. Accountability is blurred. Leaders are firefighting instead of leading. And a handful of people - usually the most capable ones - are holding it all together through sheer effort and goodwill.
That's not a people problem. That's a structural one. The longer it runs like this, the more it costs.
WHAT IT IS
A FULL
DIAGNOSTIC.
NOT A CULTURE
SURVEY.
NOT A
WORKSHOP.
The Business Healthcheck™ is a full diagnostic of how leadership, structure and authority are actually operating inside your organisation — not how they look on paper.
It's a structured, senior-level diagnostic. Delivered with clarity. Built to be acted on. No jargon. No generic frameworks. No lengthy slide deck designed to justify the fee.
THIS IS NOT
A culture survey
A leadership assessment
A day of workshops with a pretty slide deck
A follow-up email that changes nothing
THIS IS
You get the diagnosis. Not a presentation about the diagnosis.
WHO IT’S FOR
THIS IS
FOR YOU IF
You don't need to be in crisis. You just need to know something isn't working and be ready to find out what it actually is.
You're a CEO or senior leader who knows something isn't working but can't fully name what the issue is
Your leadership team is capable — but decisions are slow, unclear, or not translating into the action needed
You're over-reliant on a small number of people who you’d be lost without — and you know it
Accountability is blurred — people are duplicating, dropping, or deferring things they shouldn't - and it shows
Your best people are over-functioning — and you're starting to worry about losing them
You need an external view that tells you what's actually happening — not what people want you to hear
WHAT ACTUALLY HAPPENS
THE PROCESS.
STAGE ONE
INTAKE &
SCOPING
Before anything else, Laura meets with you to understand the business, the context, and what you're already seeing. This isn't a briefing call — it's the start of the diagnostic. The questions asked here are part of the work.
STAGE TWO
THE DIAGNOSTIC
Structured conversations with key leaders and decision-makers. Observation of how the organisation actually operates — not how it describes itself. Review of roles, responsibilities and decision-making structures.
Laura is not looking for who's performing and who isn't. She's looking at whether the setup makes it possible for people to perform in the first place.
STAGE THREE
THE FINDINGS
A clear, direct output that tells you what's broken, why it's broken, and what it's costing you. No jargon. No generic frameworks. No lengthy slide deck. Just what you need to know, stated plainly, so you can decide what to do next.
STAGE FOUR
THE PLAN
If you want to move straight into action and actually make the improvements you know are needed, a prioritised plan is available as an additional output. This maps the specific structural changes needed, in the right order, with clear ownership and accountability. Optional extra.
COMMON FINDINGS
WHAT IT
TYPICALLY
UNCOVERS.
No two organisations are identical. But the patterns are remarkably consistent.
The job description says one thing - the actual job is something else entirely
01.
Decisions are being made by whoever's brave enough — not whoever owns them
02.
Accountability blurred across teams — creating duplication, delays and dropped balls
03.
Leaders managing upwards and sideways - when they should be leading down
04.
A handful of over functioners — the most capable, most relied upon — quietly burning out
05.
Performance is holding. But it's getting harder to maintain every quarter — and nobody's talking about why
06.
WANT THE FULL PICTURE BEFORE YOU DECIDE?
Download the Business Healthcheck™ overview - everything you need to decide if this is the right next step.
RESULTS
WHAT
CHANGES
AFTER.
The Business Healthcheck™ creates the conditions for everything else to move faster. Clients describe the shift consistently.
Decisions speed up — because it's finally clear who owns them
Your leaders start leading - doing the job they were hired for and delivering at the level you're paying for
Over-functioning reduces — because the gaps are fixed, not managed around
Accountability becomes visible — and friction reduces as a result
Retention risk drops — particularly in the people most likely to leave
Performance improves — without adding resource or pressure
REAL WORDS
what clients say
"I've worked with Laura in several businesses, each time with a strong change or transformation agenda driving up the revenues and profits. Without fail, company performance improves by double digits and team engagement, retention and development skyrockets."
Duncan Garrood
CEO - Riverstone Living
"LJ has supported our investment firm very capably on several occasions. She is very skilled at identifying efficiencies, reviewing organisational design and performance incentives."
Cyrus Imregan
Managing Partner - Blue Crescent Capital
"Laura is superb at translating a company’s hard commercial goals into a set of easy to understand, culturally healthy actions."
Rob Liddiard
Exited Founder CEO - Yapster
SEEN ENOUGH TO KNOW THIS IS RIGHT?
Investment, deliverables and everything included — in the brochure.
75 MINUTES - £500
NOT READY FOR THE FULL DIAGNOSTIC YET?
Start with THE SCAN. 75 minutes. £500. You'll leave knowing exactly what's broken — and whether the Business Healthcheck is the right next step.